Privacy Policy

Introduction

Welcome to Native Talk and Real Talk. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our language learning applications and related services.

Information We Collect

Personal Information

When you use Native Talk, we may collect the following types of personal information:

• Account information (email address, username)
• Profile information (language preferences, learning goals)
• Usage data (lessons completed, time spent in app, feature usage)
• Communication data (messages sent through chat features, feedback)

Automatically Collected Information

We automatically collect certain information when you use our app:

• Device information (device type, operating system, app version)
• Log data (app crashes, performance data, error reports)
• Analytics data (feature usage patterns, session duration)

How We Use Your Information

We use your information to:

• Provide and improve our language learning services
• Personalize your learning experience and recommendations
• Track your progress and provide feedback on your learning journey
• Communicate with you about updates, new features, and support
• Analyze usage patterns to improve app performance and features
• Ensure app security and prevent fraudulent activity
• Comply with legal obligations and enforce our terms of service

AI and Language Processing

Native Talk and Real Talk use third-party AI to score speech practice, power conversation practice, rewrite text, evaluate diary entries, and generate practice encounters. Real Talk asks for your permission in the app before this happens.

When you use those features, we send lesson text (what you type, or a transcript of what you said) to our servers, which then send that text to:

• Groq, for speech evaluation, conversation, rewriting, diary feedback, vocabulary tips, and most generated encounters
• Google Gemini, only for generated encounters if you have saved your own Gemini API key

We do not send audio files, email addresses, account IDs, payment information, or device identifiers to Groq or Gemini. If you say your name during practice, that name may appear in the transcript we send. This text is used only to score answers, give feedback, and generate practice content. We do not use it for advertising. Groq and Google process this data as subprocessors on our instructions and we require them to protect it with safeguards comparable to this policy.

Some translation can run entirely on device (Google ML Kit) and is not sent to our servers or to Groq.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our app (cloud hosting, analytics, and AI subprocessors such as Groq)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business merger, acquisition, or sale

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure with reputable providers

GDPR Compliance (European Users)

Data Controller Information

For the purposes of the General Data Protection Regulation (GDPR), Native Talk acts as the data controller for your personal information. Our contact details are:

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contract Performance: To provide language learning services you've requested
• Legitimate Interest: To improve our services, ensure security, and provide customer support
• Consent: For marketing communications and optional features (where applicable)
• Legal Obligation: To comply with applicable laws and regulations

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access (Article 15): Request a copy of the personal data we hold about you
• Right to Rectification (Article 16): Request correction of inaccurate or incomplete data
• Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing (Article 18): Request limitation of how we process your data
• Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format
• Right to Object (Article 21): Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by GDPR Article 34.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at nativetalk.owner@gmail.com with "GDPR Request" in the subject line. We will respond to your request within one month. We may ask you to verify your identity before processing your request.

Your Rights and Choices

In addition to GDPR rights (for European users), you have the following general rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal compliance.

Children's Privacy

Native Talk is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within 30 days.